Terms & Conditions
Effective Date: 9/23/2025
Welcome to Mixer, Ltd. (“Mixer,” “we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of the Mixer mobile application, website, and any related events, services, or features (collectively, the “Services”). By creating an account or using the Services, you agree to these Terms.
- Eligibility
- You must be at least 21 years old to use Mixer or attend events.
- You must complete a background check before attending in-person events or using the APP.
- By using Mixer, you represent that all information you provide is true and accurate.
- Account Responsibilities
- You are responsible for maintaining the confidentiality of your login credentials.
- You agree not to share your account or impersonate another person.
- We may suspend or terminate accounts that violate these Terms.
- Subscriptions & Payments
- Mixer charges subscription fees and/or event fees. Prices are displayed before purchase.
- All payments are final and non-refundable except where required by law.
- If you purchase through the App Store or Google Play, their payment terms apply.
- User Conduct
You agree not to:
- Harass, threaten, or harm others.
- Post false, misleading, or offensive content.
- Use the Services for commercial solicitation or illegal activities.
- Background Checks & Safety
- Mixer requires background verification but cannot guarantee safety.
- Users are responsible for their interactions and should exercise caution.
- Intellectual Property
- Mixer owns all content, logos, and trademarks related to the Services.
- You may not copy, distribute, or modify Mixer content without permission.
- Event Participation
- Attendance is at your own risk.
- Mixer is not responsible for personal injury, illness, theft, or property damage at events.
- Limitation of Liability
- Mixer provides the Services “as is.”
- We disclaim liability for damages resulting from user interactions, matches, or events.
- Termination
- We may suspend or terminate your access for any violation of these Terms.
- Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to conflict of law principles.
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Privacy Policy
Effective Date: 9/23/2025
This Privacy Policy explains how Mixer, Ltd. (“Mixer,” “we,” “us,” “our”) collects, uses, and protects your personal information. By using our Services, you consent to this Policy.
- Information We Collect
- Account Information: Name, email, phone, date of birth, gender, preferences.
- Verification Data: background check data, location data
- Payment Information: Processed securely through third-party providers.
- Usage Data: Device info, app activity, location (if enabled).
- How We Use Your Information
- To create and manage accounts.
- To verify identity and perform background checks.
- To recommend matches and curate events.
- To process payments and subscriptions.
- To comply with legal requirements.
- Sharing of Information
We may share information with:
- Vendors/partners (payment processors, background check providers).
- Law enforcement if required by law.
- We do not sell personal information to third parties.
- Data Security
- We use encryption and secure servers.
- No system is 100% secure; users share data at their own risk.
- Data Retention
- We retain data as long as your account is active.
- You may request deletion at any time, subject to legal obligations.
- Children’s Privacy
Mixer is not for individuals under 21 years old.
- Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information.
- Updates
We may update this Policy and will notify you of significant changes.
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Disclaimers
- Safety Disclaimer
Mixer provides background checks and safety measures but cannot eliminate all risks. Users are responsible for their personal safety and choices when engaging with others.
- No Guarantee of Matches
Mixer does not guarantee successful matches, relationships, or outcomes.
- Event Disclaimer
Attendance at events is voluntary and at your own risk. Mixer is not liable for injuries, losses, or damages.
- Third-Party Services
Mixer uses third-party providers for payments, background checks, and hosting. We are not responsible for errors, delays, or damages caused by these providers.
- “As Is” Services
Mixer provides its Services without warranties of any kind, express or implied.
Subscription Policy
Effective Date: 9/23/2025
- Billing Cycle
- Subscriptions are billed monthly on the same calendar day as the original purchase date.
- If the purchase date falls on the 28th, 29th, 30th, or 31st, future subscription payments will be charged on the 1st day of each month.
- Automatic Renewal
- Your subscription will automatically renew each month unless canceled at least 24 hours before the next billing date.
- Payment Processing
- All payments are processed securely through third-party app store providers (e.g., Apple App Store, Google Play).
- Mixer does not store your complete payment details.
- Cancellations
- You may cancel your subscription anytime through your device’s app store settings.
- No refunds will be issued for partial months or unused portions of subscriptions.
- Changes to Fees
- Mixer reserves the right to update subscription fees with prior notice